Privacy Policy

At Coverproai, we understand that:
Personal data is not just information; it represents a real person.
Therefore, we handle all data related to you with restraint, necessity, and respect.

This Privacy Policy aims to explain:
What information we collect, why we collect it, how we use it, and your rights.

1. Principles of Information Collection

We only collect information necessary to provide our services, including but not limited to:

  • Name, contact information (such as email, phone number)
  • Shipping address and order information
  • Necessary transaction information generated during the payment process
  • Content you voluntarily provide when communicating with customer service

We will not collect data unrelated to your purpose of using the website.

2. Purposes of Information Use

The information we collect is used only for the following legitimate and proper purposes:

  • Processing orders and completing delivery
  • Providing customer support and after-sales service
  • Improving website functionality and user experience
  • Communicating important information related to orders, services, or policies with you

We will not use your data for purposes unrelated to your expectations.

3. Data Legality and Minimization

  • All data processing complies with applicable data protection laws.
  • We only retain data for the necessary period.
  • We will not sell, rent, or improperly exchange your personal information.

Collecting less data is safer.

4. Data Storage and Security

We take reasonable technical and managerial measures to protect your data from:

  • Unauthorized access
  • Disclosure, alteration, or misuse

Although the internet environment cannot be absolutely secure, we continuously improve our security measures to reduce risks.

5. Third-Party Services

In the process of providing services, we may use the following third-party services:

  • Payment service providers
  • Logistics and delivery service providers
  • Website technology and data analysis tools

These third parties access only the relevant information necessary to complete the service and are required to comply with the corresponding data protection obligations.

6. Cookies and Technical Information

We may use Cookies or similar technologies to:

  • Ensure the website functions properly.
  • Optimize the browsing experience.
  • Understand website usage

You can manage or turn off Cookies in your browser settings.

7. Your Data Rights

You have the right to:

  • View the data we hold about you.
  • Correct inaccurate or incomplete information
  • Request the deletion of your personal data.
  • Restrict or object to specific data processing activities.

You can exercise these rights at any time by contacting us.

8. Data Management and Deletion

If you wish to:

  • Modify your account information.
  • Delete your personal data.
  • Stop receiving non-essential communications.

Please get in touch with us using the methods below, and we will assist you within a reasonable timeframe.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time as needed.
The updated content will be published on the website and will take effect from the date of publication.

We recommend checking periodically to stay informed about the latest data processing practices.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Email: coverproai@hotmail.com

Privacy protection is not a burden, but a responsibility.